Contact Us
Got Questions? Our FAQ’s have got answers! For more queries, hit us up through the form or drop a line at contact@adorethecarwash.com.au.
Frequently Asked Questions
How do I sign up for the unlimited club?
Visit us at the wash or sign up on our website or app.
When will I be billed for my membership?
You will be billed the day that you sign up for the Unlimited Club. We will continue to direct debit the payment each month.
What happens if I get a new license plate or a new car?
Update your information on the secure online portal, which is located on our website, or you can stop by the wash and we can assist you.
Can I use my unlimited plan on more than one vehicle?
You can only use your Club Membership on the vehicle that it was purchased for, but you can easily add plans to your other vehicles with our Family plans.
How do I cancel my plan?
We will miss you, but we understand that sometimes it is necessary to cancel your membership. If that is the case, you can contact the wash and we will be happy to assist you.
What happens when I cancel my unlimited plan?
You will no longer be charged after the current pay period. In order to avoid being charged for one additional month the cancellation must be completed 5 days prior to the billing date. No refunds or credit will be given for partial or unused periods.
How do I suspend my membership?
You can suspend your membership by contacting the wash or by managing your account on our website.